Solid# vs ServiceTitan: Complete 2026 Comparison

Solid# vs ServiceTitan: The Quick Version

ServiceTitan is the enterprise heavyweight of field service software. It's powerful, comprehensive, and expensive. Built for 50+ truck operations with dedicated admin staff. If you're running 2-20 trucks, you're paying for features you'll never use and complexity you don't need.

Feature-by-Feature Comparison

Where ServiceTitan Wins

• Enterprise features — multi-location management, franchise tools, advanced reporting
• Pricebook depth — detailed flat-rate pricing with materials markup
• Industry specificity — purpose-built for HVAC, plumbing, electrical
• Call tracking — built-in call recording and tracking

Where Solid# Wins

• AI phone answering — included, not an add-on. Answers every call 24/7.
• Price — $89/mo vs $200+/mo with no annual contract
• No setup fee — vs $1,000-5,000 for ServiceTitan onboarding
• Faster onboarding — live same day vs weeks of training
• 45+ industries — works for any service business, not just trades
• Built-in marketing — email, SMS, campaigns included. ServiceTitan charges extra.

Who Should Choose Which?

• Choose ServiceTitan if: You have 50+ trucks, need enterprise franchise management, have dedicated office staff for training, and budget isn't a concern.
• Choose Solid# if: You have 2-20 trucks, want AI automation from day one, need fast onboarding, and want to stop paying for features you don't use.

Can Solid# handle what ServiceTitan does for large operations?

For most operations under 50 trucks, yes. Solid#'s Enterprise plan ($1,499/mo) includes white-label, unlimited users, and advanced features. For 50+ truck operations with franchise needs, ServiceTitan's specialization may still be the better fit.

Is switching from ServiceTitan to Solid# hard?

No. Export your ServiceTitan data as CSV, import into Solid#. The AI onboarding sets up your services, scheduling, and team in one session. Most companies run both platforms in parallel for a week before fully switching.

Will I lose features switching from ServiceTitan?

You'll lose some enterprise-specific features (advanced pricebook, franchise tools). You'll gain AI phone answering, AI-powered, built-in marketing, and save $100-400/month. For most small-to-mid service companies, it's a significant net upgrade.