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For IT Service Companies

Close Tickets.
Not Your Business.

AI triages support requests, manages SLAs, and handles client onboarding — so your engineers solve problems, not sort emails.

AI-powered business software for it services companies. Website, CRM, booking, payments, and AI agents — one platform.

The Problem

You're Losing Money
Every Day Without This.

These aren't hypotheticals. These are happening in your business right now.

Ticket Triage is a Full-Time Job

Every request comes in as "URGENT." Your team can't tell a crashed server from a forgotten password without reading every ticket.

SLA Breaches Sneak Up

You promised 4-hour response time. Nobody noticed that ticket from 3 hours ago. Now you're in breach and the client is furious.

Onboarding New Clients Takes Weeks

New managed services client signs up. Setting up their network, users, and monitoring takes 3 weeks of back-and-forth.

What You Get
With Solid#

Everything your it services business needs. One platform, one subscription, AI-powered.

AI Ticket Triage

AI reads incoming tickets, categorizes by severity, and routes to the right engineer. Critical issues get flagged instantly.

SLA Monitoring

Real-time SLA countdown per ticket. AI alerts before breach, not after. Escalation is automatic.

Client Portal

Clients submit tickets, check status, and view their service history — without emailing your inbox.

Asset Management

Track every device, license, and subscription per client. Know when warranties expire and licenses renew.

Automated Patching Alerts

AI monitors for critical updates and notifies your team. Schedule maintenance windows without phone calls.

Monthly Reports

Auto-generate service reports showing tickets resolved, uptime, and value delivered. Clients see ROI.

Not Just Software.
AI Infrastructure.

Every feature above is powered by a full AI platform running behind the scenes.

AI Agents

AI workers that handle customer service, marketing, scheduling, and operations 24/7.

31 agents

AI Website

A website that answers questions, books appointments, and takes orders automatically.

Always on

AI Voice

AI answers your phone with your business knowledge. Every call answered, every time.

10 voices

AI Security

Prompt injection defense, cost controls, and multi-tenant data isolation built in.

5-layer

Up and Running
in Under a Day.

No complex setup. No IT team needed. Just sign up and go.

1

Sign Up

Tell us about your it services business. AI configures everything for your industry — services, pricing, terminology.

2

Customize

Add your logo, services, and pricing. AI builds your website, trains your agents, and sets up your workflows.

3

Go Live

Your AI-powered business is live. Phone answered, appointments booked, payments collected — all on autopilot.

No contracts. No setup fees. Cancel anytime.

Start with a 14-day free trial. No credit card required.

Simple Pricing.
Everything Included.

No per-user fees. No feature gates. Every plan includes AI agents, website, CRM, booking, and payments.

Starter

$89/mo

Everything you need to get started. AI website, CRM, booking, 6 AI agents.

Start Free Trial
Most Popular

Builder

$199/mo

Add CMS, content studio, accounting integration, and 12 AI agents.

Start Free Trial

Professional

$499/mo

Full platform access. API, MCP tools, AI workflows, and 17 AI agents.

Start Free Trial

Ready to Transform
Your IT Services Business?

14-day free trial. No credit card. No contracts.

Solid# is AI business infrastructure for it services companies. All plans include AI website, CRM, booking, payments, and AI agents. 14-day free trial on all plans. No credit card required. Cancel anytime.

IT Services Software — AI Ticket Triage & SLA Management | SolidNumber