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Solid# vs Shopify

Shopify Sells Products.
Solid# Sells Products AND Runs the Business.

Shopify is e-commerce. Solid# is e-commerce + CRM + AI voice + scheduling + marketing + 116 agents. Service businesses need more than a shopping cart.

Shopify

Shopify is the king of e-commerce. Online store, checkout, inventory, shipping — excellent for product-based businesses selling online. But service businesses (plumbers, dentists, salons) need scheduling, CRM, and voice — not just a cart.

Solid#

Solid# handles e-commerce AND services. Online store for product sales. Appointment scheduling for services. CRM for customer relationships. Voice AI for phone calls. Marketing automation for growth. 116 agents coordinate everything. One platform for product businesses, service businesses, or both.

Why People Switch
From Shopify

Service Businesses Don't Fit

Shopify is built for selling products. If you're a plumber, dentist, or salon — there's no appointment scheduling, no service CRM, no voice AI. You need a different platform.

App Store Tax

Shopify's core is intentionally limited so you buy apps. Reviews: $10/month. Email: per-send pricing. Advanced CRM: $50/month. 5 apps = $100+/month on top of Shopify fees. Solid# includes everything.

Transaction Fees on Top of Processing

Use your own payment processor? Shopify charges 0.5-2% extra on every transaction. That's on top of your processor's fees. Solid# doesn't charge transaction penalties.

Feature-by-Feature
Comparison

See exactly what you get with each platform.

Feature
Solid#
Shopify
AI phone answering
AI agents
116 agents
Shopify Magic (basic)
Online store
Payment processing
CRM
Full pipeline
Basic customer list
Appointment scheduling
Voice AI
Email/SMS marketing
Shopify Email ($1/1000)
Inventory (multi-location)
Service business features
52 industries
Product-only
Website (non-store pages)
Full CMS
Blog + basic pages
POS

Pricing Comparison

Shopify Basic: $39/month + 2.9% + $0.30/transaction. Shopify: $105/month. Advanced: $399/month. Plus: $2,300/month. Solid# is $89/month with e-commerce, CRM, voice AI, scheduling, and 116 agents. Standard processing rates.

Starter

$89/mo

AI website, CRM, booking, payments, 6 AI agents

Builder

$199/mo

+ CMS, content studio, accounting, 12 AI agents

Professional

$499/mo

Full platform, API, MCP, AI workflows, 17 agents

Ready to Switch
From Shopify?

14-day free trial. No credit card. No contracts. No risk.

Comparison based on publicly available information as of March 2026. Shopify is a trademark of its respective owner. Solid# is not affiliated with Shopify. All plans include 14-day free trial.

Solid# vs Shopify — AI Business Platform vs E-Commerce | SolidNumber