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The Webchat Showdown

They capture leads.
We close them.

What happens when a customer asks for a quote?
Watch both systems handle the same request.

2 sec
Chat to Call
8
Intent Types
234
Industry Templates
24/7
AI Coverage
FREE
Included

Same customer. Different outcomes.

Watch both handle the same request.

Basic Webchat
$599/mo

Click "Watch the difference" to start

Solid#
FREE

Click "Watch the difference" to start

INTELLIGENT ROUTING

8 intent types. Automatically detected.

Basic webchat collects a form. Our AI understands what the customer actually wants and takes immediate action.

Callback Request

AI calls the customer

Email Request

Sends detailed info

SMS Request

Text follow-ups

Quote Request

Generates pricing

Appointment

Books + 4 reminders

Payment Request

Text-to-Pay links

Support Escalation

Routes to team

Complaint

Priority handling

Basic Webchat:1 intent (lead form)
Solid#: 8 intents

CONNECTED TO EVERYTHING

One conversation. Unlimited actions.

Sarah connects directly to your payments, CRM, and 600+ MCP tools. No integrations needed β€” it just works.

Text-to-Pay

Send payment link via chat

Send Invoice

Generate & send invoices

Send Survey

Collect feedback instantly

Generate Quote

Price estimates on demand

Route to Dept

Sales, support, billing

Create Contact

Auto-add to CRM

Set Reminder

Follow-up scheduling

+ 600 More

MCP tool integrations

Basic webchat: Collects a form, waits for humans.Solid#: Takes action immediately.

CHAT-TO-CALL

2 seconds from chat to voice.
Full context preserved.

When a customer needs more than text, Sarah doesn't transfer them to hold music. She calls them directly, continuing the same conversation with all context intact.

Instant transition

Phone rings within 2 seconds of customer consent

Same AI personality

Sarah sounds the same on chat, voice, SMS, and email

Full context transfer

Voice call knows everything discussed in chat

Chat

"I need help choosing the right plan..."

2 SECONDS
Voice Connected

"Hey! I see you were looking at our Enterprise plan. Let me walk you through the differences..."

APPOINTMENT SYSTEM

Books appointments. Sends 4 reminders.

Basic webchat collects a lead. We book the appointment, add it to your calendar, and send automated reminders to eliminate no-shows.

Email

3 Days Before

Friendly heads up with calendar link

SMS

1 Day Before

Quick confirmation text

SMS

2 Hours Before

Final reminder with directions

Email + SMS

After Visit

Thank you + review request

87%
Reduction in no-shows
4
Automated touchpoints
0
Manual work required

THE SECRET WEAPON

52 industry templates.
Sarah knows your business from day one.

Basic webchat gives you a blank chat box. We pre-load 40-50 knowledge base entries specific to your industry. Your AI assistant is an expert on day one.

Plumbing
47 KB entries

"Emergency water heater repair pricing..."

Dental
52 KB entries

"New patient cleaning includes X-rays..."

Legal
45 KB entries

"Free consultation for personal injury..."

Restaurant
38 KB entries

"Private dining room seats 24 guests..."

Auto Repair
43 KB entries

"Oil change includes 21-point inspection..."

Real Estate
49 KB entries

"Commission structure and buyer rebates..."

Your knowledge. Completely isolated.

Every business gets their own copy of the knowledge base. Your data never mixes with other companies. Train Sarah on your specific pricing, policies, and procedures.

Per-merchant data isolation
Industry template pre-loaded
Custom training on your business
Knowledge Base Structure
Industry Template (40-50 entries)
Your Custom Entries
Universal Q&A (10 entries)

CROSS-CHANNEL MEMORY

Same Sarah. Every channel.

Whether your customer reaches out via chat, voice, SMS, or email β€” they talk to the same Sarah with the same personality and full conversation history.

Chat

Same Sarah

Voice

Same Sarah

SMS

Same Sarah

Email

Same Sarah

Basic Webchat

  • Separate systems for chat, phone, SMS
  • Customer repeats themselves every call
  • No context between channels

Solid#

  • One AI identity across all channels
  • Full conversation history everywhere
  • AI picks the best channel automatically

Lead Temperature Dial

URGENT15%

Pricing discussed, ready to buy

HOT25%

Multiple questions, high engagement

WARM35%

Interested, exploring options

COLD25%

Initial contact, gathering info

AI SCORING

Know which leads to prioritize.
Automatically.

Sarah analyzes every conversation in real-time and scores leads based on intent signals. Hot leads get immediate attention. Cold leads get nurtured.

Intent detection

Pricing questions, urgency signals, comparison shopping

Auto-escalation

Hot leads trigger immediate callback or notification

The full comparison

See every feature side-by-side

Feature
Basic Webchat
$599/mo
Solid#
FREE
Chat-to-Call
2 seconds
Voice AI Conversations
Full sales calls
Lead Temperature Scoring
AI-powered
Channel Intelligence
AI picks best channel
Cross-Channel Memory
Context everywhere
Auto Booking
+ 4 reminder types
Same AI Personality
Every channel
52 Industry Templates
Pre-loaded
Isolated Knowledge Base
Per merchant
8 Intent Types
Auto-detected
Department Routing
AI handles it
CRM
Extra cost
Built-in

The pricing difference

What you pay vs what you get

Basic Webchat
$599/mo
  • Chat widget
  • Auto-replies
  • Lead forms
  • No voice AI
  • No chat-to-call
  • No auto-booking
  • No reminders
  • No industry templates

$7,188/year for a lead form

INCLUDED FREE
Solid#
$0/mo
  • Everything above
  • Chat-to-Voice (2 seconds)
  • 8 intent types auto-detected
  • Auto-booking + 4 reminders
  • 52 industry templates
  • Lead Temperature Scoring
  • Cross-channel memory
  • Built-in CRM

Save $7,188/year

Get 10x the features

Try it yourself

Enter your number. Sarah will call you in 2 seconds.

Stop paying $599/mo for a lead form. Get AI infrastructure that closes deals.

Get started free
Chat-to-Voice AI β€” Seamless Conversation Handoff | Solid# | SolidNumber