AI That Handles
Support.
AI chatbot and ticket system that resolves customer questions 24/7. Trained on your business. Escalates when it needs a human.
AI-powered ai customer service for every business. Part of the Solid# platform — website, CRM, booking, payments, and AI agents in one.
You're Losing Money
Every Day Without This.
These aren't hypotheticals. These are happening in your business right now.
You Can't Answer Everyone
Same 10 questions asked 50 times a day. What are your hours? Do you serve my area? How much does X cost? Your team repeats answers endlessly.
After-Hours Support Is Nonexistent
40% of customer inquiries come outside business hours. Without support, those customers either wait frustrated or find a competitor who responds.
Hiring Support Staff Is Expensive
A customer service rep costs $30,000-$45,000/year. For a small business, that's a huge overhead for answering questions that AI could handle.
What You Get
With Solid#
Everything your business needs for ai customer service. One platform, one subscription, AI-powered.
AI Chatbot on Your Website
A chat widget that answers customer questions instantly. Trained on your services, pricing, hours, and FAQs. Available 24/7 on every page.
Knowledge Base Training
AI learns your business inside and out. Add FAQs, service details, policies, and procedures. The more you teach it, the better it gets.
Smart Escalation
AI handles routine questions. When it detects a complex issue, unhappy customer, or sales opportunity, it escalates to your team with full context.
Ticket Management
Unresolved issues become tickets. Track, assign, and resolve customer issues with a simple dashboard. Nothing gets lost or forgotten.
Multi-Channel Support
AI handles inquiries from your website chat, text messages, and Facebook Messenger. One inbox for all customer conversations.
Customer Satisfaction Tracking
After every interaction, customers rate their experience. Track satisfaction scores, identify trends, and improve your service continuously.
Not Just Software.
AI Infrastructure.
Every feature above is powered by a full AI platform running behind the scenes.
AI Agents
AI workers that handle customer service, marketing, scheduling, and operations 24/7.
31 agentsAI Website
A website that answers questions, books appointments, and takes orders automatically.
Always onAI Voice
AI answers your phone with your business knowledge. Every call answered, every time.
10 voicesAI Security
Prompt injection defense, cost controls, and multi-tenant data isolation built in.
5-layerUp and Running
in Under a Day.
No complex setup. No IT team needed. Just sign up and go.
Sign Up
Tell us about your business. AI configures ai customer service for your specific needs — services, pricing, and workflows.
Customize
Add your branding, preferences, and team. AI sets up everything automatically based on your business type.
Go Live
Your ai customer service is live and working. AI handles the day-to-day while you focus on growing your business.
No contracts. No setup fees. Cancel anytime.
Start with a 14-day free trial. No credit card required.
Frequently Asked
Questions
Everything you need to know about ai customer service with Solid#.
How does the AI know about my business?
During setup, AI ingests your business information — services, pricing, hours, locations, policies, and FAQs. You can add, update, and refine its knowledge at any time. The more detailed your knowledge base, the better it answers.
What if the AI gives a wrong answer?
AI includes confidence scoring. When it is uncertain about an answer, it tells the customer it will connect them with a team member. You can also review all AI conversations and correct any issues to improve future responses.
Can the AI book appointments and take payments?
Yes. The AI chatbot can check availability and book appointments, send payment links, provide quotes, and capture lead information — all within the chat conversation.
Simple Pricing.
Everything Included.
No per-user fees. No feature gates. Every plan includes AI agents, website, CRM, booking, and payments.
Starter
Everything you need to get started. AI website, CRM, booking, 6 AI agents.
Start Free TrialBuilder
Add CMS, content studio, accounting integration, and 12 AI agents.
Start Free TrialProfessional
Full platform access. API, MCP tools, AI workflows, and 17 AI agents.
Start Free TrialReady to Get Started
With AI Customer Service?
14-day free trial. No credit card. No contracts.
Works for These Industries
Solid# ai customer service is included in all plans. All plans include AI website, CRM, booking, payments, and AI agents. 14-day free trial on all plans. No credit card required. Cancel anytime.